Kepdowrie Chambers is acutely aware of the importance of your privacy and we understand your concerns about the security of your personal information. We are committed to protecting any personal information that we hold about you.
The OAIC and the Australian Privacy Principles
Kepdowrie Chambers is registered with the Office of the Australian Information Commissioner (OAIC) under the Privacy Act 1988 and we undertake to comply with the Australian Privacy Principles (APPs).
How we collect and hold personal information and the type of personal information that we collect and hold
We only collect and hold personal information that you provide to us AND that is necessary for us to provide our services to you. The type of personal information we collect and hold will therefore depend in part on the services you request from us. However, it may include:
- information you give us when you instruct us to act for you or request another service from us (such as when you respond to an invitation to attend a seminar). This information will include your name, address and contact details;
- information we collect in the course of acting for our clients; and
- information included in communications between you and Kepdowrie Chambers.
We also collect some information from you when you visit our website www.kepdowrie.com. Your use of the facilities and services available through our website will determine the amount and type of information that we collect about you. Some of this information will not be personal information because it will not reveal your identity. The only personal information that we collect about you when you visit our website is what you tell us about yourself, for example, by completing an online form when you accept an invitation to attend a seminar, or information you provide when you send an email. We will record your email address if you send us an email.
The purposes for which we collect, hold, use and disclose personal information
We primarily collect, hold and use personal information in order to: (a) carry out our client’s instructions, including incidental tasks associated with carrying out those instructions, (b) contact our clients in order to inform them of news, events or other developments (in particular, updates in the law) that we reasonably believe will be of interest to them; and (c) provide information about other services offered by Kepdowrie Chambers (such as seminars). If you would prefer not to receive this information, please let us know and we will respect your request.
We may disclose information, including confidential information, in accordance with the Solicitors’ Conduct Rules (see SCR 9.2) and the Legal Profession Uniform Law.
Finally, we may disclose your personal information to our service entities and contract out some of our functions (such as mailing) to external service providers. We may disclose your personal information to these external service providers but only so that they can provide the services that we have contracted out to them.
Are we likely to disclose your personal information to overseas recipients?
No. That is very unlikely. All personal information is held on servers and computer equipment that are located in Australia. The only likely reason that personal information might be sent overseas is if: (a) our client has a parent or related company that is offshore, and (b) it is reasonably necessary or incidental to us providing our services to our client that certain personal information is disclosed to that parent or related company.
Access to your personal information and the correction of your information
In most cases, you can gain access to personal information that we hold about you. We will handle all requests for access to and the correction of your personal information in accordance with the APPs and as quickly as possible. We encourage all requests for access to your personal information to be directed by email to firstname.lastname@example.org or by writing to the address below. Requests for a large amount of information, or information which is not currently in use, may require further time before a response can be given.
In some cases, consistent with the APPs, we may refuse to give you access to personal information we hold about you. If we refuse to give you access we will provide you with our reasons for the refusal.
Generally, if you request us to do so, we will amend any personal information about you that is held by us which is inaccurate, incomplete or out of date. If we disagree with your view about the accuracy, completeness or currency of a record of your personal information held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.
How you may complain about a breach by us of the APPs and how we will deal with such a complaint
If you would like more information about the way we manage personal information that we hold about you, or if you are concerned that we may have breached our obligations under the APPs and wish to make a complaint, please contact us:
Mail: Julian Gyngell, Principal, P.O. Box 881, Wahroonga, NSW, 2076 Australia
Tel: +61 (0)2 9988 0067